FINANCIAL POLICY . . .
Our office financial policy is to collect all copays, deductibles, and non covered services at the time of service. We accept cash, check, or Visa/Mastercard as payment. If you do not have insurance, payment is due at the time of service.
We will submit insurance claims to all primary insurance carriers. Insurance and Medicare claims are completed and filed as a courtesy to all our patients. However, you are responsible to this office for payment of your balance after a 90-day period, regardless of the status of your insurance claim. You will receive a statement each month showing your account number, date of service, charges, credit of payments to your account, and account balance.
Workman's Comp - Claims will be sent to the party responsible for the claim. However, it is the patient's responsibility to get all the information concerning your claim to our clinic manager. We must have all the accurate information to file your claim correctly and in a timely manner. Information needed is claim number, address to which claim is filed to, and a contact person who we may speak with if questions arise.
Accident Related Claims - Insurance claims that are a result of an accident will be filed to the responsible party, only if you have given our clinic manager the correct information. Information needed to file your claim properly should include claim number, address to where the claim needs to be filed, and a contact person who we can speak with if questions arise. It is the patient's responsibility to make sure that all information has been given to the clinic manager. Responsible parties are responsible for the balances within a 120-day billing period from services regardless of pending litigations, etc.
If you have any questions regarding your statement balance, payments, or insurance information, please call our office and speak with the clinic manager.
For all billing questions - e-mail cindyfg@frontiernet.net